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Chris Donatelli Builders' Policy: Fair and Honest Pricing

Chris Donatelli Builders' unwavering policy is to provide you with fair and honest pricing.

What does that mean? Fair pricing means we will not estimate a project for less than it will take to do properly and to our company’s high standards. Fair also means that should some unexpected cost come up after the contract is signed, such as a change order, we will not take advantage of the situation and charge you an unfairly high price just because we can. We also pay special attention in our process to minimizing the need for costly change orders, helping our projects stay on-budget.

Honest pricing means we will not provide you a misleadingly low price just to win a project. Some remodelers provide low-ball prices to win projects, expecting to add additional charges before the project is completed. This almost always turns out to be bad for the homeowner. Here is why:

There are many ways for remodeling firms to provide you a low price. Most of these ways require that they reduce the quality of materials they use or lower their level of craftsmanship by hiring lower-skilled workers, taking improper shortcuts, failing to obtain proper liability and workers comp insurance, not spending the time to develop quality control standards and production processes that help assure a proper outcome, failing to supervise their staff and subs, using substandard subcontractors, failing to get required building permits and inspections or having you get the building permits, making you unknowingly responsible for any mistakes they make, or any one of many other price-lowering approaches that are not in your best interests.

You may not learn about some of these practices until it is too late. For example, if your remodeler uses thinner sub-flooring materials and a lower grade of floor joists, the floor will initially look good and will even meet building codes. However, soon you will find that it squeaks, bounces when you use the room, and is in general not the quality you expected. As a homeowner, would you think to ask what type and dimension of sub-flooring or floor joists they used to estimate the project? Would you know if what you are told will be used will be sufficient?

Some remodelers simply use allowances for things that have not been specified at the time of contract signing. This generally makes the price seem lower. Some remodelers base their allowances on the lowest-priced product that will meet the minimum building code requirements. You may find out that everything you decide to select exceeds the budgeted allowance.

Some remodelers just don't have enough experience to know how to estimate a project properly and find themselves in the middle of the project without enough funds to complete the project. Guess who ends up paying for their mistake? You will find that some remodelers seem to disappear when this happens.
An industry observer has said many times that “many remodeling horror stories start with a great price.”

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For more information about how we can help you with your project please contact us today.

 

Chris Donatelli Builders, Inc.       534 Horning Street, San Jose, CA 95112
     Phone: 408.287.4886        Fax: 408.289.8714        www.dcbuild.com        info@dcbuild.com

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